Information Technology Department

The Information and Technology Department provides and empowers the City's business partners and Doral's residents, visitors and businesses with sustained, reliable and efficient technology services, infrastructure and telecommunications. Leveraging state-of-the-art tools, innovative methods and strategic partnerships, we are at the center of shaping the City of Doral’s Smart City strategy. The Smart City leadership has come from the elected officials, city executives and senior staff. This is critical to building a smart city which requires championing the strategy at the highest level or the organization, a system-wide view and an integrated approach.

Today there is a strong sense of collaboration and consensus among our departments as we remain focused on the City of Doral Strategic Plan 2015/2016 and paving the way for future innovative solutions transparent, informed, and effective decision-making process for managing the demand and supply of best-managed IT services while encouraging sponsor and stakeholder engagement. Our focus is to lower the cost of services by leveraging inter-organizational collaboration and efficiencies.

The key to our Smart City Strategy is using information and communications technology to enhance our livability, workability and sustainability. To that end, the technology allows the organization to collect information about its operation through different sensors; next, that data is communicated to the information systems that process and ‘crunch’ it, analyzing the information collected to understand what is happening, initiate responsive actions and even predict what is likely to happen next. These are the core functions we follow when implementing new technologies in the City of Doral.

 Information Technology Organizational Chart

OUCH Nov 2018 Edition

Am I Hacked?

Clues You Have Been Hacked
Just like driving a car, sooner or later you may have an accident no matter how secure you are. Below are clues to help figure out if you have been hacked and, if so, what to do. The sooner you identify something bad has happened, the more likely you can fix the problem.

OUCH Oct 2018 Edition

Email Oops!

And How to Avoid Them
Email is still one of the primary ways we communicate, both in our personal and professional lives. However, we can often be our own worst enemy when using it. Here are the four most common mistakes people make with email and how to avoid them.

OUCH Sept 2018 Edition


What Is CEO Fraud/BEC?
Cyber attackers continue to evolve an email attack called CEO Fraud, or Business Email Compromise (BEC). These are targeted email attacks that trick their victim into taking an action they should not take. In most cases, the bad guys are after money. What makes these attacks so dangerous is cyber attackers research their victims before launching their attack.

OUCH August 2018 Edition

Smart Home Devices

What Are Smart Home Devices?
Traditionally, only a few of your devices at home could connect to the Internet, such as your laptop, smartphone, or gaming console. However, today there are more and more devices connecting to the Internet, from your lightbulbs and speakers to your TV, door locks, and even your car.