Constituent Services

Monday-Friday from 8:00 am-5:00 pm.

Doral’s 311 allows the public to make requests, offer tips, and submit complaints in a way that is easy and efficient. Doral’s 311 ensures that the entry will be properly routed and addressed. The user will also be able to track the status of the entry once it has been submitted. Click here for more information and to submit a 311 request.

For information on applying for a job with the City of Doral, click here Job Opportunities. To view jobs that are currently open visit Job Opportunities.

The Parks & Recreation Department operates and maintains eleven parks with an abundance of amenities for every age and lifestyle including a community center, lighted artificial sports fields, basketball courts, tennis courts, volleyball courts, bike-ways, jogging trails, exercise stations, batting cages, shaded playgrounds, dog friendly off leash dog areas, and covered pavilions/picnic tables available for party rentals. For more information on the parks and their hours of operation, click here Facilities and Rentals.

In November 2018, Doral voters approved a $150 million General Obligations Bond to develop new parks and enhance existing ones. Since then, multiple projects have been completed with great progress being made in the pending bond projects. To learn more about all the park bond projects, updates, and reports visit Doral Parks Bond.

The Building Department is located on the 2nd floor of the Government Center and can be reached at 305-593-6700. Visit in person or contact them to speak to a Permit Clerk and they will be able to provide an update. They are available Monday-Friday from 8:00am-5:00pm.

You can report a citizens concern with the Code Compliance Department through any of the methods listed below. Click the following link for more information Report a Concern.

• Doral 311 (allows users to send a detailed message with specific requests)
• Phone: 305-593-6680
• Fax: 305-593-6612
• Walk-ins (located on the 2nd floor of the Doral Government Center)
• E-mail: codecompliance@cityofdoral.com
• Standard Mail:
  Government Center
  8401 NW 53rd Terrace
  Doral, FL 33166

The City of Doral does not have any jurisdiction over the rules and regulations that are established by an HOA. You can contact the Business Regulation Department to report an issue and they have an office in Downtown Doral, located at 8240 NW 52 Terrace (Suite 303). You can also contact them at 305-470-5044.

Visit the City of Doral website at Fire - County Covanta Facility for all information regarding Covanta and to sign the petition for it to be moved by Miami-Dade County, which agency whose jurisdiction the facility falls under.

This service is handled by Miami-Dade County. For more information, visit Waste Collection or call 311 or 305-468-5900.

The Snapper Creek Trash and Recycling Center, located at 2200 SW 117 Avenue. For more information, you can click here to visit their website Trash and Recycling Centers.

This is a service provided by Miami-Dade County and can be requested online Miami-Dade County Bulky Waste Pickup or by calling 311.

For information on starting a business in Doral, visit Starting A Business. You can also contact the Economic Development Division to schedule a meeting at economicdevelopment@cityofdoral.com or call 305-593-6725 Ext. 7016.

This request would have to go through the City’s Planning & Zoning Department. You can speak to them in the Solution Center, located on the 2nd floor of the Government Center. Their operating hours are Monday-Friday from 8:00am-12:00pm. They can be reached at 305-593-6630 or you can email them at planningandzoning@cityofdoral.com.

Contact the Licensing Division at btrlicensing@cityofdoral.com or call 305-593-6631. You can also meet with them in the Solution Center, located on the 2nd floor of the Government Center. They are available Monday-Friday from 8:00am-5:00pm.

For a list of upcoming events, and information on becoming a sponsor or vendor, contact the Parks & Recreation Department at 305-593-6600 or visit Special Events.

Downtown Doral is a separate entity from the City of Doral and they hired a private company to oversee the retail parking in the parking garages. They can be contacted at 844-999-7275 or parking@downtowndoral.com.

This initiative creates a coordinated parking management program with benefits that include limiting unauthorized commercial vehicles from parking in residential areas, creating vehicle turnover to allow business patrons to find parking easier, increased safety, and decreased fuel waste by reducing time spent of vehicles circling to find parking. To pay for parking on-street, download the PayByPhone app on your phone or at PayByPhone Website. For more information visit Parking in Doral or call Miami Parking Authority at 305-938-0072. Additional information and details can be found on the City’s website at Parking in Doral.

Freebee is a free, door-to-door, on-demand transportation service. The Freebee vehicles are 100% electric, and emission-free. For service hours and more information, visit the following link: Freebee in Doral.

Dial 911 for emergencies only. For non-emergency inquires contact 305-593-6699 or email info@doralpd.com. For information on obtaining a report from the City of Doral Police Department, visit Obtain a Police Report or contact the Records Unit at 305-593-6699 ext. 2307 or cityclerk@cityofdoral.com.

These requests are processed through the Planning & Zoning Department and they can be reached at 305-593-6630. Events that expect 400 or more attendees and/or last longer than three consecutive days will require approval from the City Council. For more information, click on the following link Special Events Permits.

Visit Doral Trolley on how to track the trolleys and for an overview of the route map. On this page you can also view more information on the schedule and services during the holidays. For additional information contact the Public Works Department at 305-593-6740 or email publicworks@cityofdoral.com.

Contact Florida Fish and Wildlife Conservation Commission’s South Region office at 561-625-5122. For more information visit Removing Nuisance Wildlife. You can also access the Wildlife Trapper List at Nuisance Wildlife Control Operator Search. The Nuisance Wildlife Control Operators on this registry are not regulated by the FWC but must follow all applicable rules and regulations concerning nuisance wildlife removal.

This is a service provided by Animal Services, with Miami-Dade County. They can be reached at 311 or 305-468-5900. For additional information, visit Dead or Injured Animal.