Web Accessibility WCAG

Accessibility Policy

The City of Doral is committed to providing equal access to information, programs, and services through its digital platforms. The City strives to ensure that its website and digital content are accessible to individuals with disabilities and usable by the widest possible audience.

The City is engaged in ongoing efforts to improve the accessibility and usability of its website and digital services and to address identified accessibility barriers where feasible. These efforts include evaluating website content and digital tools against generally recognized accessibility standards and implementing improvements over time.


Website Accessibility

The City of Doral is committed to ensuring that its website and digital services are accessible to all members of the public, including individuals with disabilities. The City recognizes the importance of providing equal access to information, programs, and services through its online platforms.

The City is engaged in ongoing efforts to improve the accessibility and usability of its website and digital content and to address identified accessibility barriers where feasible.

Accessibility Standards

The City of Doral strives to make its website content accessible and usable for all users and is working toward alignment with generally recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as well as applicable requirements of the Americans with Disabilities Act (ADA).

Accessibility is an ongoing process. As technology evolves and content is updated, the City continues to evaluate and improve the accessibility of its digital resources.

Ongoing Accessibility Efforts

The City is taking steps to improve accessibility across its website and digital content. These efforts include:

  • Reviewing website content and structure for accessibility
  • Improving compatibility with assistive technologies such as screen readers and keyboard navigation
  • Providing alternative text for meaningful images
  • Improving color contrast, headings, labels, and link descriptions
  • Working to improve the accessibility of documents and downloadable files
  • Evaluating new digital tools and content with accessibility in mind

The City is committed to identifying and addressing accessibility barriers in a timely manner.

Reporting an Accessibility Issue

If you experience difficulty accessing information on the City of Doral website or encounter a barrier to accessibility, please contact us so we can assist you.

When reporting an issue, please provide as much detail as possible, including:

Accessibility Contact
City of Doral
Public Affairs Department
Maggie.Forster@cityofdoral.com

Upon request, the City will make reasonable efforts to provide information or services in an alternative format.

Third-Party Content

Some content or services available through the City’s website may be provided by third-party vendors or external platforms. While the City works to promote accessibility across all digital services it uses, some third-party content may not be fully under the City’s control. When accessibility issues related to third-party services are identified, the City will work with the provider to address concerns where possible.

Continuous Improvement

The City of Doral is committed to continually improving access to digital government services and welcomes feedback from residents, businesses, and visitors as part of that effort.

Accessibility Notice

The City of Doral makes reasonable efforts to ensure that its digital content is accessible to all users. If you experience difficulty accessing any material on this website, please contact the City so that we may provide the information or service in an accessible format and work to address the issue.