Government Center

Professional Compliance

It is essential that all allegations of police misconduct are thoroughly and objectively investigated to assure the public that police misconduct will not be tolerated and, at the same time, provide a process whereby officers unjustly accused can be vindicated. The responsibility and authority for these investigations within the Doral Police Department are vested within the Internal Affairs Unit.


A citizen can file a formal complaint by letter, telephone, or in person at the Doral Police Department, which is located at  6100 NW 99 Avenue, Doral, Fl 33176. The office is open Monday through Friday,  9 A.M. to 5 P.M.

Appointments are not necessary, but may be made by calling 786-845-4616, or 305-593-6699. A complaint can also be taken by any police supervisor, or made directly to the lnternal Affairs Unit.

Anonymous complaints may also be faxed to  786-871-1501
or emailed to

All complaints are thoroughly investigated in a fair and unbiased manner with the truth of the matter being the sole objective. In cases where IAU conducts the investigations, the complainant, the affected employee and all witnesses are interviewed under oath. If a crime has been alleged, the Miami-Dade State Attorney's Office will be contacted to determine if criminal charges should be filed.

A report is prepared that includes these interviews and all other evidence pertinent to the case. The report is forwarded through the Internal Affairs Captain for review and recommendation of disposition. The Chief of Police makes the final decision regarding disposition of the formal complaint.   The disposition of the allegations made in the complaint may be sustained, not sustained or unfounded. Letters of disposition will be sent to the complainant at the conclusion of the case. If the allegations are sustained, the Chief of Police will determine the disciplinary action taken. The average case takes from 30 days to 6 months to complete. This would depend on the complexity of the case, the availability of witnesses, and the involvement of other agencies, such as the State Attorney’s Office.

Employee investigations remain confidential until finalized. No participant including complainants, investigated employees, investigators, and/or witnesses will disclose any information regarding the investigation until the conclusion of the investigation.

While the Doral Police Department encourages citizens to report legitimate complaints of misconduct, it also assumes and expects that all citizens will not file frivolous, vindictive or false complaints against employees who have properly performed their duties. State law forbids the intentional filing of a false report to law enforcement and also prohibits anyone from lying under oath.

Once the investigation is completed, the complainant will be notified via certified letter as to the result of the investigation. Under Florida’s Public Records Law, all completed cases become public record and are available for inspection during normal business hours. The case files are kept at the Internal Affairs Unit.

Should you have any questions, please contact the Internal Affairs Unit at  786-845-4616.

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